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 About Summits

Summits Outdoor Gear is registered in the UK as a limited company under the registration number 92462 Scotland. We offer an extensive range including skis, snowboards, climbing gear, hiking gear, camping gear and lifestyle clothing. Click here for more information.

Company Registration Name and Address:

Summits Ltd 92462 Scotland.
36 Moss Street
Paisley
Scotland UK
PA1 1BA

Tel: 0845 60 10 262
Email: sales@summits.co.uk

 Making A Purchase

We accept the following method's of payment: Visa(Debit/Credit/Electron), Mastercard, American Express (AMEX), Switch/Maestro(Debit/Credit) and Solo in payment for orders from within mainland United Kingdom.
Making a purchase could not be easier. Just browse our catalogue, and click on the 'Add to Cart' button to select items that you wish to buy and put them into the shopping basket. Items can be removed from the basket by pressing the 'View Cart' icon; additionally you can alter the quantity of items by choosing this option. After you have finished your selection, click on the 'Checkout' option and you will be asked for a few details that we need to be able to satisfy the order.
At present we will not send orders outwith mainland United Kingdom (e.g Northern Ireland, Isle of Man and The Channel Islands). Should you wish to order an item from outwith mainland United Kingdom please e-mail/phone us, and we will deal with your request on an individual basis.

 Shipping and Handling

We have a very competitive new Postage and Packing price structure for deliveries within the UK mainland to save you money. All orders are delivered by Parcelforce normally within 1-2 days of dispatch, however this is not guaranteed and in some cases may take longer. We aim to provide a next day delivery service provided your item(s) are in stock in our central warehouse. However there may be a short delay (of up to 2-3 days) if we need to transfer any item(s) from one of our retail outlets, we will keep you fully informed by email regarding the progress of your order.

A £3.50 shipping charge is applied to all orders with a total value below £100. For orders valued at over £100, the shipping charge is £4.99.

Orders can be delivered to any valid address, although the card holder's address must still be entered for credit card verification purposes. Please try to ensure someone is able to sign for the package(s) as otherwise they cannot be delivered. If it is more convenient, feel free to use a work address for delivery. Order Tracking codes for use on the delivery service's websites are available on request.

We also now ship internationally though UK Mail, please see the zone chart below for more information. If your country is not listed below please email our sales team for a shipping quote.

Summits are responsible for the loss of any dispatched goods in the postal system.

 Back Orders

If your item is not in stock, we will back order for you. You will always be e-mailed with the option to cancel your order if you would rather not wait. Backordered items will not be charged until the moment they are shipped.

 Tax

All prices include 17.5% VAT. Our VAT registration number is 389044718.

 Credit Card Security

Summits Outdoor Gear uses RBS WorldPay to take payment for all orders placed through our website. When placing your order you will be transferred to our RBS WorldPay secure online payment server for entering of credit card information. Once payment details have been submited you will be redirected to our website where you can view your receipt, you will then receive email confirmation when your payment has been successful.

 Returns Policy

We guarantee your satisfaction. All of our products are covered by our 30 day no quibble returns policy, if you return the product in its original packaging unused, and in pristine condition.
Our 30 day no quibble returns policy comes into effect one day after the customer has received the goods.
Goods returned due to suspected/ possible/ probable manufacturing defect may require inspection to verify the suspected fault. Please note that some repairable faults are covered under warranty and will be repaired free of charge.

Please be aware that failure to follow care instructions will invalidate your guarantee.

Please include a note with your name, address, telephone number, receipt, and reason for return. We will process your exchange/refund as soon as we receive it.
Please note we are only able to refund postage for faulty or defective goods.

For full details of our product return procedures and to download return froms please click here.

 Refund Policy

We are happy to exchange or refund any unused item returned to us with appropriate proof of purchase within 28 days, we make no charge for returns - there is no restocking fee. We will credit the card we have on file for you through RBS WorldPay.

Beyond this period a credit may be issued at our discretion. Credits will be available for a three month period from date of issue.

You have the right to cancel your order for refund/exchange within seven days of receipt of the goods - provided the product is in its original packaging unused, and in pristine condition.

 Reaching Us

Our contact details can be found by clicking here.

 Complaints Procedure

Summits Outdoor Gear endeavor to acknowledge all customer complaints within 2 working days; it is highly possible that the customer will receive acknowledgement of a complaint within a shorter timescale. We promise to keep the customer fully informed during the complaints procedure as to when the complaint should be resolved.

 Privacy Policy

Summits Outdoor Gear never discloses customer information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item and viewing of popup windows.
The only customer information retained by Summits is that which is submitted during the ordering process (solely for the purpose of order fulfillment), or in the form of e-mail addresses submitted by those who wish to subscribe to the Summits e-mail newsletter.
Marketing/promotional materials are only sent to those who choose to receive them. Customers who opt to receive promotional material from Summits are always given the option to discontinue receiving them at any given moment.
Should you have any queries regarding privacy matters on this website please direct them to .
The above terms and conditions do not affect your statutory rights as a consumer.

 Viewing Our Site

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