We offer an extensive range including skis, snowboards, climbing gear, hiking gear, camping gear and lifestyle clothing. Click here for more information. Company Registration Name and Address: Rivendell Outdoor Limited 384273 Scotland. 36 Moss Street Paisley Scotland UK PA1 1BA Tel: 0141 889 3360 Email: sales@summits.co.uk We accept the following method's of payment through our payment provider, Sage Pay: Visa(Debit/Credit/Electron), Mastercard, American Express (AMEX), Switch/Maestro(Debit/Credit) and Solo in payment for orders from within mainland United Kingdom. Making a purchase could not be easier. Just browse our catalogue, and click on the 'Add to Cart' button to select items that you wish to buy and put them into the shopping basket. Items can be removed from the basket by pressing the 'View Cart' icon; additionally you can alter the quantity of items by choosing this option. After you have finished your selection, click on the 'Checkout' option and you will be asked for a few details that we need to be able to satisfy the order. At present we will not send orders outwith mainland United Kingdom (e.g Northern Ireland, Isle of Man and The Channel Islands). Should you wish to order an item from outwith mainland United Kingdom please e-mail/phone us, and we will deal with your request on an individual basis. If your item is not in stock, we will back order for you. You will always be e-mailed with the option to cancel your order if you would rather not wait. Backordered items will not be charged until the moment they are shipped. All prices include 20% VAT. Our VAT registration number is 998188341 Summits Outdoor Gear at the time being only uses Paypal but feel free to call us on 0141 889 3360 and we can process your order over the phone. We guarantee your satisfaction. All of our products are covered by our 30 day no quibble returns policy, if you return the product in its original packaging unused, and in pristine condition. Our 30 day no quibble returns policy comes into effect one day after the customer has received the goods. Goods returned due to suspected/ possible/ probable manufacturing defect may require inspection to verify the suspected fault. Please note that some repairable faults are covered under warranty and will be repaired free of charge. Please be aware that failure to follow care instructions will invalidate your guarantee. Please include a note with your name, address, telephone number, receipt, and reason for return. We will process your exchange/refund as soon as we receive it. Please note we are only able to refund postage for faulty or defective goods. For full details of our product return procedures and to download return froms please click here.  Refund Policy  We are happy to exchange or refund any unused item returned to us with appropriate proof of purchase within 28 days, we make no charge for returns - there is no restocking fee. We will credit the card we have on file for you through RBS WorldPay. Beyond this period a credit may be issued at our discretion. Credits will be available for a three month period from date of issue. You have the right to cancel your order for refund/exchange within seven days of receipt of the goods - provided the product is in its original packaging unused, and in pristine condition. Our contact details can be found by clicking here. Summits Outdoor Gear endeavor to acknowledge all customer complaints within 2 working days; it is highly possible that the customer will receive acknowledgement of a complaint within a shorter timescale. We promise to keep the customer fully informed during the complaints procedure as to when the complaint should be resolved. Summits Outdoor Gear never discloses customer information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item and viewing of popup windows. The only customer information retained by Summits is that which is submitted during the ordering process (solely for the purpose of order fulfillment), or in the form of e-mail addresses submitted by those who wish to subscribe to the Summits e-mail newsletter. Marketing/promotional materials are only sent to those who choose to receive them. Customers who opt to receive promotional material from Summits are always given the option to discontinue receiving them at any given moment. Should you have any queries regarding privacy matters on this website please direct them to . The above terms and conditions do not affect your statutory rights as a consumer. For the best viewing experience we recommend using an up-to-date browser such as Microsoft Internet Explorer version 6 or higher, Mozilla Firefox, or Apple Safari. Help |